Hospital Tengku Ampuan Rahimah Klang – first impression: It is hopeless

My dad masuk hospital klang today. semput dan lemah badan. probably kurang darah.

gue tak puas hati gila dengan HTAR..
my dad masuk kul 3am kat emergency.
nurse kat yellow zone tak datang langsung tengok patient.
nurse sibuk borak kat meja diaorang.
just before nak tolak masuk ward, baru nak ambik blood pressure bebagai..

doktor pun tak friendly.
kita kasi info dan tanya soalan, sepatah haram dia tak balas.
we already know my dad’s condition. almost every month warded kat hospital kuantan since 2005 sebab tak cukup darah. so we pretty much know what he needs

Usually everytime masuk emergency, the doc will give him Neb first. (kat Hosp Jengka, Kuantan dan Temerloh)
We brought the appointment book dan ada medical notes kat situ.
We also brought his medicines
Doc yang kat emergency tu tengok buku sekali lalu je.. macam pandai sangat..
Langsung tak administer any medication.. just ambik darah dan suruh buat x-ray

dah le tu, masa masuk yellow zone tu dah ambik blood sample.
TAK HANTAR pegi lab pulak tu…
bila naik ward, dia bawak sekali tube darah tu.
Dah lebih 3 jam, doc kat ward kata darah tu dah tak bleh guna, kena ambik darah lagi sekali…
hampeh punya hospital.

lepas tu amik x-ray,
nurse kasi kita x-ray form, dan suruh kita hantar patient kat x-ray room.
bilik xray tu cuma 10 tapak je dari ward yellow zone tu.
tak nak dia tolong tolak patient masuk bilik x-ray tu.
suruh kita yang tolakkan.
lepastu, bila kita balik dari bilik xray tu, lepas 10 minit dia marah kita sebab tak ambik filem x-ray tu sekali.
aik!!!.. 10 tapak pun tak boleh ambik ke?..
suruh sedara patient yang ambik..
tak pernah aku jumpa procedure ni.
macam la aku MO/MA kat situ, nak tau procedure dia kena amik sendiri filem x-ray tu.

orang xray pun malas nak antar, nurse pun malas nak ambik..
sibuk borak je…

nak kata sibuk kerja, my dad was the only one patient at the emergency yellow zone tu, dan there are 3 nurses, and 3 doctors. OK. ada 2 lagi patient, tapi they was waiting to be discharged and left less than an hour later.

masuk pulak ward 8A, bukannya nak bagi katil, suruh duduk kat kerusi depan dia dan dia tanya soalan.
supposedly, the patient should be given a bed, and doctor would ask questions at the bed.

lepas buat ECG kat bilik sebelah, bila nak balik semula kat tempat tu, nurse plak duduk kat seat tu, and my dad dah berdiri kat situ. nurse tu buat bodo je..
aku pun sound la nurse tu: “takkan korang nak patient tu berdiri kot”..

nearly 7am, interview tak habis lagi…

we undertand that the ward is a VERY crowded, but if they don’t show these simple initiatives, then it is totally hopeless..

emergency ward tu pun kotor. ada one fresh bloed stains on the floor, and few pieces of shringe plastic wrapper and pieces of papers on the floor.

Nobody clean it from the time I came in untul the time I left the yellow zone to the 8A ward.

I informed that to doctor in charge, dia pandang je. tak buat apa pun, dan tak suruh nurse buat apa pun, and not even acknowledge the problem. just quiet. macam takde mulut…

hopeless…….

(this would be the first time that I wrote in mixed english/malay)…

btw, my father’s name is Teh bin Khatib Pamat

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